Delivery & Collections

  • DELIVERY

    Because of the very nature of the products we sell and because how delicate they, we are unfortunately we are unable to offer a delivery service via a standard courier. We can deliver using our own vehicles in and around the local areas such as Nottingham, Derby, Ilkeston, Eastwood & Kimberley etc. Please contact us for a price; Contact Us or please see this link: https://www.birthdaycakeshop.co.uk/information/contact-us/

  • COLLECTION

    By far the preferred method for cakes & cupcakes

    Once your cake has been carefully hand crafted and baked or at the pre-agreed time your cake/s will be ready for collection. We will pack the cake into a cardboard box (or other suitable packaging methods) and help you place it securely in your vehicle.

  • ORDERING

    To order an item from us please just add it to your shopping cart and then follow the process through online, once successful you will be sent a confirmation email. We will then contact you to confirm the finer details giving you complete piece of mind. We will confirm with you things like: the name to go on the cake, whether you prefer a chocolate or sponge cake and the required date etc.

    As all of our cakes are handmade we do suggest that you give us at least 2 weeks notice to make sure that we can fulfil your requirements, If required within 2 weeks then please contact us to see if there is anything we can do: Please feel free to contact us here: https://www.birthdaycakeshop.co.uk/information/contact-us/ to discuss your requirements.

    Or of course if you prefer please just call us on 01773 786809 to place an order and discuss your requirements

  • PAYMENT

    The preferred method of payment for cakes is cash on collection or bank transfer however we are able to take all the popular payment methods i.e. PayPal, MasterCard, Maestro & Visa etc.

    At the consultation stage we will need to take a small deposit to secure your cake and to guarantee we can bake it in time.

    Whilst shopping with us we can assure you we do everything possible to make sure we stay competitive and to keep your details secure. Please check our Facebook & Twitter pages for information on promotions etc.